Website: pacifictireshubthailand.com
Contact Email: [email protected]
Last Updated: October 12, 2024

1. Introduction

Welcome to Pacific Tires Hub Thailand. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, contacting us, or using our services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information. It also explains your privacy rights and how you can contact us regarding your information.

By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will request it separately and will not treat your general use of the website as consent to every type of data processing.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website.

A. Personal Information

When you contact us, request information, or place an order, we may collect:

  • Your full name.

  • Email address.

  • Telephone number, if provided.

  • Billing and delivery addresses, where applicable.

  • Order details and transaction-related information.

  • Messages, inquiries, and other information you voluntarily provide.

B. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device type and operating system.

  • Pages visited and time spent on the website.

  • Referring websites and general usage information.

  • Cookies and similar tracking technologies, where enabled.

C. Payment Information

If our website accepts online payments, payment information may be processed by the relevant payment service provider. We do not intentionally store complete payment card details on our own systems unless we expressly provide a secure and lawful arrangement for doing so.

3. How We Use Your Information

Pacific Tires Hub Thailand may use the information collected for the following purposes:

  • To respond to inquiries and customer service requests.

  • To process and manage orders, payments, and deliveries, where applicable.

  • To provide information about our products and services.

  • To communicate order updates and important service announcements.

  • To maintain, operate, and improve our website.

  • To monitor website performance and prevent fraudulent or unauthorized activity.

  • To protect our business, customers, and website from security threats.

  • To comply with applicable legal, tax, accounting, and regulatory obligations.

  • To send promotional communications where permitted by law and, when required, with your consent.

We will use personal information only for appropriate purposes and in accordance with applicable data protection requirements.

4. Legal Basis for Processing

Where required by applicable law, including Thailand’s Personal Data Protection Act (PDPA), we process personal information on an appropriate legal basis. Depending on the circumstances, this may include:

  • Consent: When you have given valid consent to a specific use of your information.

  • Contractual necessity: When processing is necessary to fulfil an agreement with you or take steps you request before entering into an agreement.

  • Legal obligations: When processing is required to comply with applicable laws.

  • Legitimate interests: When processing is necessary for legitimate business purposes and does not override your applicable privacy rights.

  • Other lawful grounds: Where another legal basis permitted by applicable law applies.

Where consent is the applicable legal basis, you may withdraw it subject to applicable law.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and support website security.

Cookies may include:

  • Essential cookies: Help the website operate properly.

  • Functional cookies: Remember user preferences and settings.

  • Analytics cookies: Help us understand how visitors use the website.

  • Advertising cookies: May be used to support relevant advertising, where applicable.

You can manage cookies through your browser settings. Where required by law, we will request consent before placing non-essential cookies.

Disabling certain cookies may affect some website functions.

6. Sharing and Disclosure of Information

We do not sell your personal information to third parties.

We may share information when necessary with:

  • Service providers: Companies that provide website hosting, technical support, analytics, communications, or other business services.

  • Payment processors: Providers that facilitate payments, where applicable.

  • Delivery and logistics partners: Companies responsible for shipping or delivering orders, where applicable.

  • Professional advisers: Lawyers, accountants, auditors, and other professional service providers.

  • Government and regulatory authorities: Where disclosure is required or permitted by law.

  • Other parties: Where you have provided consent or another lawful basis permits disclosure.

We expect relevant service providers to handle personal information appropriately and implement suitable safeguards.

7. International Data Transfers

Your personal information may be processed or stored in countries other than your country of residence, depending on the location of our website hosting providers and other service providers.

Where personal information is transferred internationally, we will take the steps required by applicable law to ensure that appropriate safeguards are in place.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

When personal information is no longer necessary, we will take reasonable steps to delete, destroy, or anonymize it, subject to any applicable legal retention requirements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

These measures may include access controls, secure hosting, appropriate staff access restrictions, and other safeguards suitable for the information we handle.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we will take reasonable steps to protect the information entrusted to us.

10. Your Privacy Rights

Subject to applicable law, including the Thailand PDPA where applicable, you may have the right to:

  • Request access to your personal information.

  • Request a copy of your personal information.

  • Request correction of inaccurate, incomplete, or outdated information.

  • Request deletion or destruction of information in circumstances permitted by law.

  • Request suspension or restriction of certain processing activities where applicable.

  • Object to certain processing of your personal information.

  • Withdraw consent where processing is based on consent.

  • Request information about how your personal information was collected and used.

  • Request the transfer of eligible personal information where applicable.

  • Submit a complaint to the relevant data protection authority.

These rights are subject to legal conditions and exceptions. We may need to verify your identity before processing a request.

To exercise your rights, contact us at [email protected]. We will respond in accordance with applicable legal requirements.

11. Marketing Communications

We may send promotional emails about products, services, offers, or updates where permitted by law.

You may opt out of promotional emails by following the unsubscribe instructions included in the message or by contacting us at [email protected].

Even if you opt out of marketing communications, we may still send essential non-promotional messages relating to orders, transactions, security, or other necessary service matters.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We do not control the privacy practices, security, or content of these third parties. If you follow a link to another website, we recommend reviewing that website’s privacy policy before sharing personal information.

This Privacy Policy applies to our website and does not automatically apply to external websites or services.

13. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where doing so would be unlawful.

If we discover that we have collected personal information from a child without the consent or other legal authorization required under applicable law, we will take appropriate steps to address the situation.

A parent or legal guardian who believes that a child has provided personal information to us may contact us at [email protected].

14. Personal Data Breaches

If a personal data breach occurs, we will assess the incident and take appropriate steps to contain, investigate, and mitigate its effects.

Where notification is required, we will notify the relevant authorities and affected individuals in accordance with applicable legal requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, service providers, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically to remain informed about our privacy practices.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Pacific Tires Hub Thailand
Website: https://pacifictireshubthailand.com/
Email: [email protected]

Please include sufficient details in your message so that we can understand and respond to your inquiry.

17. Applicable Law

This Privacy Policy is intended to reflect applicable data protection principles, including relevant provisions of Thailand’s Personal Data Protection Act (PDPA), where applicable.

The laws and regulations that apply to the collection and processing of your personal information will depend on the circumstances and the nature of our business activities.

Pacific Tires Hub Thailand
We are committed to respecting your privacy and handling your personal information responsibly.